Customer Feedback and Testimonials

Our job is not finished until you are happy.

We don't just supply off the shelf, and we don't always get it right first time, but we always ask you for feedback. Your comments help us to improve what we do.

An excellent service provided from start to finish. Thank You. Order 10365 Clevedon

Very very pleased with Clearview burner with stove. Would be v happy to have people referred to us to have chat or see it. Will recommend you to friends. Doing lots of cooking. I know I have ticked good rather than excellent. But I think you have done a brilliant job. Appreciate that you did not do a hard sell. Thought Dave a real gem. Order 10346 Portishead

Thank you for your patience in dealing with our queries. We are very happy with the woodburner and look forward to dealing with you in the future. We have already recommended you to various friends and neighbours. Order 10329 Lower Langford

Very helpful staff + very responsive to issues. Order 10316 Blagdon

Excellent service by all the team. Order 10308 Worle

An excellent service from start to finish. Thanks to Steve and Damian the installaers for a v good Job. Thanks. Order 10284 Wick St Lawrence

Despite some unforeseen problems in installation, everything was handled with great professionalism. Order 10152 Nailsea

Thanks for an efficient installation and excellent workmanship. Order 10250 Nailsea

Superb fire installation. Superb.Order 10247 East Brent.

David and Stephen did a good job with care and respect. Order 10203 Failand

We are so impressed by each dimension of your business. Your wonderful staff are a credit to your business.. Job 10199 Weston

Fantastic.. and due to them we may order again in future. Job 10188 Weston

Dave and Steve were fantastic. Job 9916 Portishead

Throughout the whole process we were very happy with the service. Strongly recommend ! Job 9798 - Burnham

Excellent Service from everyone, from showroom, to phone, to fitters - a great team. We have recommended you to our friends. Job 9459, Bristol

Great professional service – How refreshing! Job 9190, Weston super Mare

The others were rubbish! You gave us the best range of options and we found the right solution with you. Job 8692, Abbotts Leigh

We were both very impressed by your professional service and the product. Thank you. Job 9475, Yatton

We’re delighted with our new fire and fireplace, and with the way you resolved the problem of our builder making the recess too deep. Job 9196, Winscombe

Thank you to everyone at Feature Fireplaces for a most excellent service and installation. Job 9752, Cheddar

The whole service from start to finish was brilliant. We are thrilled to bits and would highly recommend. Thank you so much! Job 8829, Weston super Mare

Excellent service and technical know-how. Delivered and completed on time. Job 9657, Portishead